Shipping policy

Shipping Policy

Thank you for shopping with Curmé.

Orders are typically processed within 2–5 business days after purchase. Once your order has been processed and shipped, you will receive a confirmation email with tracking information.

Domestic Shipping

We currently ship within the United States only.

Estimated delivery times may vary depending on your location and carrier delays, but most orders arrive within 3–7 business days after shipment.

Pre-Launch Orders

As Curmé is currently in pre-launch, early access and founding member orders may require additional processing time. Estimated shipping timelines will be communicated before launch.

Shipping Delays

Please note that shipping times are estimates and may occasionally be affected by carrier delays, holidays, weather conditions, or high order volume.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout. Curmé Pet is not responsible for orders shipped to incorrect addresses provided by the customer.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost in transit, please contact us within 48 hours of delivery confirmation at: hello@curmepet.com

We’ll do our best to help resolve the issue as quickly as possible.